Help – Customer Service
In this section, you will find all the information to clear your doubts and enjoy in short of the best articles from leading brands.
Even so, if you don’t find the paragraph that solves your problem, please contact us.
Services we offer
We have been working passionately in the motorbike industry for many years, to make sure our brand is related to the following values: experience, quality, warranty, service.
We introduce you, the advantages you get by purchasing in Motocard.
If you have any please d on o hesitate to contact us.
Express Delivery for your purchases
Motocard is a step forward in its committed service.
We have arranged with our transport companies a special Express service so that you receive your purchase within 24 hours in the Peninsula and one day more in Balearic Islands. It is not possible to offer this service for Canarias, Ceuta and Melilla due to customs.
Special Usage Conditions
This service is only available for purchases in which the country of destination is either Spain or Portugal (except from Azores and Madeira).
Its price is 9,95 € for amounts under 60 €, and 18 € for amount over 60 €.
The orders processed before 12 p.m. will be received in 24 hours, and those processed after that time will be received in two days, except from the Balearic Islands that will suffer a one-day delay from the usual procedure.
IMPORTANT
This service is only available on working days. An order processed before 12 p.m. on Friday, will be received on Monday.